CCR (Call Center Representative) at Pakistan Revenue Automation (Pvt) Ltd., Pakistan

CCR (Call Center Representative) at Pakistan Revenue Automation (Pvt) Ltd., Pakistan

Category Information Technology Requires Traveling No
Career Level Experienced (Non-Managerial) Telecommute No
Required Qualification Graduation from well reputed University (HEC Recognized) Total Vacancies 20
Posted on about 20 hours ago Last Date 9/15/2015
Location(s) Islamabad, Pakistan
Description

Market Competitive Salary
Handle in-bound calls over the designated helpline
Handle customer query and complaints as per set standards
Coordinate and follow-up with multiple stake holders for the resolution of customers problems
Specification

Should be willing to work in rotational shift timings i.e. Morning / Evening / Night
Should be in the age range of 35 years.
Should be energetic and team player.
Should have command on multi-tasking.
Should have a pleasant and presentable personality.
Should be even tempered.
Should have excellent communication skills (Verbal and Written)
Should have strong interpersonal skills
Should be able to achieve targets and meet objectives
Should be fluent in English and Urdu communication
Should have the passion to perform as a Customer Care Representative; prior experience in the role will be preferred

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